Cyberattack Causes System Outage at UK Hospital Network

Learn about the critical importance of robust cybersecurity measures in healthcare and how disruptions can impact essential services.

 

A cyberattack on Wirral University Teaching Hospital, part of the NHS Foundation Trust in the UK, has caused significant disruption by leading to a systems outage, forcing the postponement of appointments and scheduled procedures. The hospital network, which includes Arrowe Park, Clatterbridge, and Wirral Women and Children's Hospitals, has been operating under business continuity processes using manual systems. This has resulted in increased waiting times and limited availability of services like X-rays and surgeries, with no clear timeline for full system restoration.

 

Key Facts

Risks:

Other: System Outage

Keywords:

Healthcare Cyberattack, NHS Trust, System Outage, Hospital Network, Incident Response

CVE:

N/A

Affected:

Wirral University Teaching Hospital, NHS Foundation Trust, Arrowe Park Hospital, Clatterbridge Hospital, Wirral Women and Children's Hospital

 

Article Body

Cyberattack Disrupts UK Hospital Network

A significant cyberattack has hit Wirral University Teaching Hospital (WUTH), part of the NHS Foundation Trust in the UK, resulting in a major systems outage. This disruption has forced the postponement of numerous appointments and scheduled medical procedures, impacting the hospital's operations.

Affected Hospitals and Services

The attack has affected several hospitals within the WUTH network, including Arrowe Park Hospital, Clatterbridge Hospital, and Wirral Women and Children's Hospital. These hospitals collectively offer a wide range of services, including emergency care, acute medical services, critical care, surgery, diagnostics, pediatrics, maternity services, and cancer care. The total capacity of these facilities is 855 beds, serving thousands of patients regularly.

Incident Response and Current Status

Following the detection of suspicious activity, WUTH declared a major incident and took precautionary measures by isolating its systems to prevent the problem from spreading. This has resulted in some IT systems being taken offline, causing the hospitals to revert to manual processes, such as using paper records instead of digital systems.

The disruption has led to increased waiting times in emergency departments, and certain services, like X-rays and surgeries, are currently unavailable. Hospital staff have communicated that the restoration of systems will take some time, and there is no clear estimate for when normal operations will resume.

Challenges Faced by Hospital Staff

The transition to manual processes has been particularly challenging for hospital staff, who are accustomed to electronic systems for accessing records, results, and other critical information. This shift has made it difficult to maintain the usual level of care and efficiency, exacerbating the impact of the cyberattack.

Implications for Healthcare Cybersecurity

This incident highlights the critical importance of robust cybersecurity measures in healthcare settings. It underscores the potential for cyberattacks to disrupt essential services and the need for effective incident response and business continuity plans to mitigate such risks.

 

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https://www.bleepingcomputer.com/news/security/uk-hospital-network-postpones-procedures-after-cyberattack/