Blue Yonder Ransomware Attack Disrupts UK Grocery Supply Chains
2024-11-26
Learn about the importance of securing managed services environments to prevent supply chain disruptions like those faced by Blue Yonder's clients.
Blue Yonder, a supply chain management firm, experienced a ransomware attack on November 21, 2024, disrupting its managed services and impacting several high-profile clients, including UK grocery stores like Morrisons and Sainsbury, as well as Starbucks. The company, a Panasonic subsidiary, is working with external cybersecurity firms to recover while maintaining that its public cloud environment remains secure. Clients are advised to stay updated via Blue Yonder's customer update page, as no specific restoration timeline is available yet, and no ransomware group has claimed responsibility for the attack.
Ransomware, Supply Chain, Third-Party Vendor/SaaS
Ransomware, Blue Yonder, Supply Chain Disruption, UK Grocery, Managed Services
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Morrisons, Sainsbury, Starbucks, Blue Yonder's managed services environment
Supply chain management company Blue Yonder has reported a ransomware attack that significantly disrupted its services. This incident affected grocery store chains in the UK, illustrating the vulnerability of supply chains to cyber threats. Blue Yonder, formerly known as JDA Software, is a subsidiary of Panasonic. The company generates over a billion USD annually and employs 6,000 people. It provides AI-driven solutions for supply chain management, including demand forecasting, inventory optimization, and transportation management. Blue Yonder's client base includes major organizations like DHL, Renault, Bayer, Morrisons, Nestle, 3M, Tesco, Starbucks, Ace Hardware, Procter & Gamble, Sainsbury, and 7-Eleven. The ransomware attack was detected on November 21, 2024, impacting Blue Yonder's managed services hosting environment. This environment includes the infrastructure and systems operated by Blue Yonder for its clients, typically involving SaaS platforms and cloud-hosted solutions for supply chain operations. Since the attack, Blue Yonder has collaborated with external cybersecurity experts to implement defensive and forensic measures. They have reported no suspicious activity in their public cloud environment and are exploring multiple recovery strategies. The attack has directly affected Blue Yonder's clients. For instance, Morrisons, a UK grocery store chain, has reverted to a slower backup process. Sainsbury has activated contingency plans to mitigate the disruption. Updates from Blue Yonder indicate ongoing restoration efforts, but no specific timeline for complete recovery has been provided. Clients are advised to monitor the customer update page on Blue Yonder's website for further information. As of the latest update, Starbucks has also been impacted, resorting to manual procedures for staff payments. As of now, there has been no official claim of responsibility from any ransomware group. Blue Yonder continues to focus on restoring its services and securing its infrastructure to prevent future incidents.Blue Yonder Ransomware Attack Disrupts UK Grocery Supply Chain
Company Overview
Details of the Ransomware Attack
Impact on Clients
Current Status and Response